Understanding Payout

Last updated: June 21, 2026

1. Commission Fee

To help Be Underwater run smoothly and cover the cost of services, we charge a commission fee of 10% on each booking. This fee is automatically deducted from the total payment before the payout is sent to the dive center.

2. How to Receive Payouts

We offer three payout methods depending on your country and preference:

  • Stripe — Available in supported countries. Connect your Stripe Express or Standard account from your profile.
  • Bank transfer — For countries where Stripe is not available. Your bank details are encrypted and stored securely. We process transfers manually within a few business days.
  • PayPal — Alternative option if you prefer PayPal over bank transfer.

Configure your preferred method in your dive center profile under "Receive Your Payouts".

3. Security of Bank Details

Your bank account information is encrypted using industry-standard encryption (AES-256). We never store your IBAN or account number in plain text. Only authorized Be Underwater administrators can access your details to process payouts, and all access is logged.

4. Payout Schedule

Payouts are processed two days after the diver completes their experience. For bank transfers and PayPal, allow an additional 1–3 business days for the transfer to reach your account.

5. How the Commission is Calculated

The 10% commission is calculated from the booking total, which includes the price of the experience and any additional fees charged by the dive center. This amount is deducted before the payout is transferred to the dive center.

6. Stripe Fees

Be Underwater covers all Stripe payment processing fees for dive centers using Stripe, ensuring that dive centers receive their full payout after the 10% commission deduction.

7. Examples of Payout Calculation

  • Total booking price (including fees): $200
  • 10% commission fee: $20
  • Final payout to dive center: $180
  • Stripe processing fees: Covered by Be Underwater

8. Important Notes

- Dive centers are responsible for ensuring their payout details are correct to avoid delays.
- Payouts are subject to local bank processing times, which may vary.
- We reserve the right to modify the commission rate with prior notice in accordance with our Terms of Service.

9. Contact Us

If you have any questions or concerns regarding payouts, please contact us. Our support team is here to help.